Information collected: We collect your name, phone number, email address, service address, and payment details (if manually entered into Square when required).
Purpose of collection: To manage bookings, deliver garage door services, process payments, and improve operations.
Third-party providers: We share information only where necessary, including Square (payments),Google Ads/Analytics, Uleadz, Monday.com, and Call Tracking Metrics.
Technicians/subcontractors: Where required, we may provide your name, phone number, and address to subcontractors or technicians to complete a job.
Data security: We take reasonable steps to protect your personal information from misuse or unauthorised access.
Access & correction: You may request access to, or correction of, your personal data at any timeby emailing service@henrygaragedoorrepair.com.au.
Cookies & tracking: Our website uses Google Analytics and call tracking tools to improve advertising effectiveness and service.
How to Opt Out
Non-essential communications: You may opt out of receiving marketing, promotions, or follow-up communications at any time by:
1. Clicking the unsubscribe link in emails, if provided; or
2. Contacting us at service@henrygaragedoorrepair.com.au with “Opt Out” in the subject line.
Removal of information: You may also request that we delete your personal information from our systems where it is no longer required by law or for business purposes. To do this, contactservice@henrygaragedoorrepair.com.au with “Delete My Data” in the subject line.
Please note: We may be required to retain certain records for legal, regulatory, or accounting purposes (e.g., tax invoices). Where this applies, we will securely store your information only for the legally required period and then delete it.
Impact of opt-out: Opting out will not affect essential service communications, such as booking confirmations, invoices, or legally required notices.
Last updated: September 2025
Last Updated: September 2025
Welcome to Henry Garage Doors (“we,” “us,” or “our”).
This Cookie Policy explains how we use cookies and similar technologies on our website, https://henrygaragedoorrepair.com.au (“Website”).
By using our Website, you agree to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that a website stores on your device (computer, tablet, or phone) when you visit.
They help websites remember your actions, preferences, and browsing behaviour, making your experience smoother and more personalised.
Some cookies are essential for websites to function correctly, while others are used to understand how visitors use the site and to improve performance.
2. Why We Use Cookies
We use cookies to improve your browsing experience and ensure our Website operates effectively.
Here’s what they do:
Essential Cookies
Required for basic site functions, such as navigating between pages and accessing secure areas. Without these, parts of the site may not work properly.
Performance Cookies
Help us understand how visitors use our Website, including which pages are most popular and how long users spend on each page. This information assists us in improving usability and performance.
Functionality Cookies
Remember your preferences (such as city selection or previous visits) to make future visits more convenient.
Targeting Cookies
Track your browsing patterns so we can show you more relevant content and advertising—both on our Website and through trusted third-party partners.
3. Cookies We May Use
Cookie Name Purpose Duration
_ga Used by Google Analytics to track and distinguish unique users 2 years
_gid Used by Google Analytics to track user sessions 24 hours
_gat Used by Google Analytics to control request rate 1 minute
_gtm Used by Google Tag Manager to manage analytics and marketing tags 2 years
4. Third-Party Cookies
Some cookies on our Website come from trusted third parties, including:
Google Analytics – to understand user interactions and identify trends in visitor behaviour.
Google Tag Manager – to manage tracking codes and analytics efficiently.
Google Ads – to display relevant advertising and track ad performance.
We do not control how third-party cookies operate once placed on your device. For more details on their data handling practices, please review their respective privacy policies.
5. Managing Cookies
Some cookies on our Website come from trusted third parties, including:
• Google Analytics – to understand user interactions and identify trends in visitor behaviour.
• Google Tag Manager – to manage tracking codes and analytics efficiently.
• Google Ads – to display relevant advertising and track ad performance.
We do not control how third-party cookies operate once placed on your device. For more details on their data handling practices, please review their respective privacy policies.
• Blocking some cookies may cause parts of our Website to function improperly.
• Essential cookies cannot be disabled, as they are required for basic site functionality.
• While Australian regulations do not yet require custom cookie controls, we are committed to maintaining transparency about how and why cookies are used on our Website.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we use cookies.
Any updates will be posted on this page with a revised “Last Updated” date. If major changes occur, we will notify users through our Website or by email where appropriate.
7. Contact Us
If you have any questions about how we use cookies or how your information is managed, please contact us:
Henry Garage Doors
📧 info@henrygaragedoorrepair.com.au
🌐 https://henrygaragedoorrepair.com.au